Phase 10

Task: Leverage Governing Bodies

The governance approach recommended in this methodology assumes that leadership for improving communications interoperability must involve the local practitioner community. For example, the Commonwealth of Virginia is creating a communications interoperability governance team that includes key players from local organizations. A governance team that includes representatives from local communities will help support real, sustainable change. Leverage this group of individuals as subject matter experts and key advisors.

Regular communication was emphasized during the strategic planning process and should continue to be a high priority as implementation begins. Collaboration among those involved in implementation from across the state and local communities depends on a clear and intentional communication plan. Generate a list of ways to communicate with stakeholders, such as electronically, by mail, face-to-face meetings, and regular conference calls. Regular communications will help to mitigate risk and inform stakeholders of progress in implementing the strategic plan.

Risks:

During an implementation effort, failure to meet regularly to monitor initiatives, progress, and make adjustments can result in sub-optimal team work and very little follow-through.
Little visible progress leads to frustration, resistance, and barriers.
Quick successes are not aggressively pursued, achieved, or communicated.